Legal Notice and Privacy Policy

In accordance with the provisions of Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights, and other applicable legislation.

The CITY COUNCIL OF SANTANDER, owner of the web site "" is the owner of the database generated with the personal data supplied by users.

The personal information collected from registered users is stored in databases owned by the CITY COUNCIL OF SANTANDER, which assumes the technical, organisational and security measures that guarantee the confidentiality and integrity of the information in accordance with Organic Law 15/1999 of 13 December, on Personal Data Protection, and other applicable legislation. Likewise, the CITY COUNCIL OF SANTANDER guarantees the confidentiality of Personal Data. Nevertheless, the CITY COUNCIL OF SANTANDER will reveal to the competent public authorities the Personal Data and any other information in its possession or accessible through its systems and required in accordance with the legal and regulatory provisions applicable to the case.

CITY COUNCIL OF SANTANDER requires users, in order to access and/or use some of the Services, to previously provide CITY COUNCIL OF SANTANDER with certain personal data (hereinafter, "Personal Data"), which will be processed and incorporated into an automated file, which will be registered or registered with the competent authority, for the corresponding purposes in each case. All these circumstances will be previously and duly notified by the AYUNTAMIENTO DE SANTANDER to the Users, in the cases and in the way that is legally required.

The user authorises the automated treatment of personal data voluntarily provided, for access to any of the web site services (forums, chats, RESERVATIONS, competitions, ...), and which are necessary for the provision of said services, as well as for the offer and contracting of other products and services of the CITY COUNCIL OF SANTANDER. The personal data collected will be included in the corresponding files owned by the CITY COUNCIL OF SANTANDER.

The user will be responsible, in any case, for the truthfulness, accuracy, validity and authenticity of the Personal Data provided, and the CITY COUNCIL OF SANTANDER reserves the right to exclude any user who has provided false data from the registered services, without prejudice to any other legal action that may be taken.

Any registered user may, at any time, exercise the right to access, rectify and, if necessary, cancel personal data supplied by means of written communication addressed to CITY COUNCIL OF SANTANDER (Ref: LORTAD).

Anonymous browsing through the web pages.

The CITY COUNCIL OF SANTANDER, owner of the web site "" only obtains and keeps the following information about visitors to our web site:

a. The domain name of the provider (ISP) and/or IP address that gives them access to the network. For example, a user of the provider XXX will only be identified with the domain and/or the IP address. In this way we can compile statistics on the countries and servers that visit our website most often.

b. The date and time of access to our website. This allows us to find out the busiest times and make the necessary adjustments to avoid saturation problems at our peak times.

c. The internet address from which the link to our website was sent. Thanks to this information, we can know the effectiveness of the different banners and links that point to our server, in order to promote the ones that offer the best results.

The information obtained is completely anonymous, and in no case can it be associated with a specific and identified user.


The CITY COUNCIL OF SANTANDER does not sell, rent or make available to third parties the personal data provided by visitors to the website.

By personal data we mean the user's name, address, telephone or fax number and e-mail address.

This information will not be used for direct marketing actions, unless we have informed you in advance of this possibility and you have given us express permission at the time of providing this information.

The CITY COUNCIL OF SANTANDER may use this information to: send publications or other types of correspondence; send messages via e-mail.

The CITY COUNCIL OF SANTANDER uses non-personal statistical information (browser type, geographical location, age, sex) to improve our web site.

This information will not be disclosed to third parties.

This policy may be modified from time to time. In compliance with Organic Law 15/1999 of 13 December 1999 on the Protection of Personal Data (hereinafter LOPD). Any person who fills in forms will have the right to:

  • Be informed of the objectives pursued with the constitution of this database.
  • Refuse to have their data included in the automated database.
  • To be able to access the data supplied by them at any time.
  • To be able to rectify and/or cancel all or part of the data supplied.

The CITY COUNCIL OF SANTANDER will not under any circumstances transfer this data to third party companies, but should the need arise and always within the scope of its activity, in accordance with the article of the LOPD, it will expressly ask each and every one of the persons involved for their authorisation, and if this is not obtained, the data will never be transferred.