You already know how the new communication channels with your City Council will be, enabling to do so in a comfortable, easy way and from anywhere.  

We already have the first prototype of the large screens that will be installed in the technological corners, one of the tools through which we want to bring the administration and municipal services closer to you.  

As one of the actions of the City Council of Santander for the benefit of Santander citizens, we offer you the new Santander City app, a mobile application for you to access municipal services in a convenient and simple way. 

The Citizen Card is a new tool that will unify many city cards that you previously had, combining them into a single card and allowing you to access municipal services from a single place. 

Our main objective and the center of all changes is you to be the protagonist at all times; so, from the City Council, we have created mechanisms fully designed for you, in order to know your opinion and to encourage your participation in the processes and transformations t

Knowing the occupancy degree of the most representative buildings and places in a city is of great importance when it comes to adapting municipal services and organising resources.

The Santander SmartCitizen initiative was born with the aim of creating convenient and easy-to-use services, as well as new tools and solutions, communication and participation channels and citizen services, in order to improve your quality of life and bring you closer to your city.    

Knowing the profile of the tourist is of great importance for the economic and social development of cities, in the same way that is very important for a person who owns a business to know the customer profile to be served. 

The Covid-19 health crisis has caused major changes in the profile of the tourist that Santander used to welcome; restrictions on mobility between European countries and even between Spanish autonomous communities and provinces have changed the type of tourist and visitor t

The Santander SmartCitizen initiative was created with the aim of improving the quality of life of the people of Santander by developing convenient tools and simple solutions to streamline municipal services and procedures.